Last Updated 09 Feb 2009
Welcome to ASAPrint.com.sg. This website is provided & operated by ASAPRINT (SG), as a service to our customers. Please review the following basic rules that govern your use of the ASAPrint.com.sg site (the "Site"). Please note that your use of this Site constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms and Conditions. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”).

Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through ASAPRINT (SG) (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from ASAPRINT (SG) does not entitle you to use any portion of Content apart from the finished Products as they are supplied by ASAPRINT (SG).You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. ASAPRINT (SG) may terminate its service to customers found to be using ASAPRINT (SG) to engage in undesirable activities.You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize ASAPRINT (SG) to produce the Products on your behalf.

Artwork Charges
All layout & design work carried out, whether experimentally or otherwise, at customer's request shall be chargeable.
Pricing Variation
Price estimates are based on ASAPRINT (SG) current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.
Tax Policy
ASAPRINT (SG) is required to collect the amount of GST payable whether or not included on the estimated or sales invoice.
Proofs
Proofs of all work may be submitted for customer's approval and ASAPRINT (SG) shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to ASAPRINT (SG) discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.

Hardcopy Colour Proofs
A hard copy colour proof guarantees a reasonable likeness to the final printed pieces. However, it is printed on a substrate that does not match the final paper stocks used in our printing process. The hard copy colour proof is colour-matched to a four colour process on coated papers and does NOT simulate other stocks such as uncoated paper or plastic. While a hard copy colour proof will visually show colour, variation between the hard copy colour proof and the final printed piece is to be expected. If a variation occurs due to these circumstances, the resulting printed job is considered an acceptable print performance.

If you submit a job and do not request a hard copy colour proof, your job(s) will be printed as it is. ASAPRINT (SG) will not be liable for colour variation from the soft-proof. If a colour proof is chosen by customer, it will be ASAPRINT (SG) responsibility to match that proof and the job will be printed accordingly ASAPRINT (SG) will make every effort to match the colours of your submitted artwork, whether your job is colour critical or not. It is the customer's responsibility to determine if the job is colour critical.

Copyright Policy
By using our Site, you are representing that you have full rights to use the copy, design, and images in your piece without infringing the intellectual property rights of third parties. You also recognize that subject matter does not have to bear a copyright notice in order to be protected by copyright law, so absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing your Content for reproduction.

You agree to indemnify and hold ASAPRINT (SG) and our subsidiaries, affiliates, business partners, officers, agents or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, or transmit through our Site.

Artwork Resolution Requirements
You must provide at minimum 300 dpi high resolution images suited for digital or offset printing. ASAPRINT (SG) is not liable for images printing as bitmaps as a result of the customer providing low-resolution images.
Blacks / Rich Black
Full colour jobs that contain large solid areas of black ink should have the black set up as CMYK black (60, 40, 40, 100). ASAPrtint will not be liable for printing a consistent, solid and rich black if artwork is not set up to this specification (rich black should not be used for text).
Colour Space Conversion
ASAPRINT (SG) is not responsible for any colour shift that occurs in conversions from RGB to CMYK colour modes. For best results, always using CMYK colour spaces when creating your artwork.
Reprints
Customers must notify ASAPRINT (SG) within 3 working days of order delivery to report any defects discovered in the ordered product. 100% of the product should be returned to ASAPRINT (SG) at the customer's expense within 5 working days from the date of delivery.
Delivery
ASAPRINT (SG) is not liable for any consequential or damages resulting from any delay in shipment or delivery caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond ASAPRINT (SG) direct control. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable, however, technical difficulty will not be the grounds for order cancellation.
Turnaround Time
Orders placed after 12:00 pm on any business day will begin production the following business day. This is true for file pre-flighting, proofs, corrections and printing. Orders placed on Saturday or Sunday will be processed on Monday.
Turnaround time begins with the receipt of your proof acceptance. In the event that production schedules are not adhered to by the customer, delivery dates will change. We generally pre-flight files for new projects and produce a proof within 1-2 business days of receipt of the order. If there is a problem with your files or missing components, we will contact you immediately. If corrections are needed and another proof is requested, that will take place within 1-2 business days after receiving your proof. Once you approve a final proof, printing will proceed in accordance with the production schedule agreed upon in your quote.
Although ASAPRINT (SG) makes every possible effort to turn jobs around in the estimated times offered, your job may require more time due to unforeseeable or uncontrollable circumstances or finishing services added onto the job. ASAPRINT (SG) will not credit customers if a job runs past the estimated turnaround time. Turnaround times are an estimate, not a guarantee.

Payment
All prices and amounts shown on this Site are in Singapore Dollars (SGD), unless otherwise noted. ASAPRINT (SG) charges a 3% fee for payments by credit card (Visa, MasterCard).
Cheque payments are only available to customers whose banks are located within Singapore.
Cheques must be made payable to ASAPRINT (SG), and forwarded to the following address:

ASAPRINT (SG)
10 Anson Road, #02-25 International Plaza, Singapore 079903

Please be sure to include your invoice number on the cheque to ensure proper processing.

Credit Terms
For invoices not settled within the agreed credit terms, ASAPRINT (SG) reserves the right to charge interest on the overdue debt at 2% above the OCBC base rate at the time and an administration fee to cover its debt recovery costs.
Insolvency
If the customer ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against it, ASAPRINT (SG) without prejudice to other remedies shall (i) have the right not to execute the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to ASAPRINT (SG), and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in ASAPRINT (SG) possession (whether worked on or not) and shall be entitled on the expiration of 21 days notice to dispose of such goods or property in such manner and at such price as ASAPRINT (SG) thinks fit and to apply the proceeds towards such debts.
Sub-Contractors
The Company may at it's sole and absolute discretion, sub-contract any or all of its obligations but shall remain liable to the customer therefore.
User Feedback, Comments
Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to ASAPRINT (SG) in connection with the operation or content of this Site shall be provided by the submitter and received by ASAPRINT (SG) on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of ASAPRINT (SG). By submitting any such information to ASAPRINT (SG), you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that ASAPRINT (SG) shall be free to use such information on an unrestricted basis.
Data Protection
By placing an order with ASAPRINT (SG), the customer consents to its details being passed on for accounting and marketing purposes. The details will be kept even after the customer's trading relationship with ASAPRINT (SG) has terminated. ASAPRINT (SG) may use the customer's personal data to inform customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that consider may be of interest to customers.
Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. ASAPRINT (SG) can re-quote a job at the time of file submission if the files, or other input materials do not conform to the original information on which the quote was based.
Company Imprint
Unless otherwise specifically requested in writing any work may carry the imprint which will be positioned at ASAPRINT (SG) discretion.

Materials
(i) Metal and other materials owned by and used by it in the production of plates, film-setting, negatives, positives and the like shall remain the exclusive property of ASAPRINT (SG). Such items when supplied by the customer shall remain the customer's property.

(ii) Lithographic, together work or other materials supplied by the customer may be effaced or destroyed immediately after the order is processed unless written arrangements are made to the contrary. In the latter event, ASAPRINT (SG) shall be entitled to make additional charges.

(iii) ASAPRINT (SG) may reject any paper, plates or other materials supplied or specified by the customer which it considers to be unsuitable or unusable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by ASAPRINT (SG) in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.

(iv) ASAPRINT (SG) shall have no liability in respect of any work being of less than reasonably satisfactory quality as a result of defects in or the unsuitability of materials supplied or specified by the customer.

Email Service
We encourage you to share your comments and questions with us, but we may not be able to respond to all of them. Please note that we assume no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas), and will not incur any liability as a result of any similarities between those ideas and materials that may appear in future ASAPRINT (SG) programs. Also, please remember that you are responsible for whatever material you submit and that you, not ASAPRINT (SG), have full responsibility for any message that you send, including its reliability, originality and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any, and all, rights to materials and ideas submitted to us become the exclusive property of ASAPRINT (SG).
Links to other Websites and Services
To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources. The outside services and resources are in no way related to ASAPRINT (SG), and are neither its employees nor agents.
Miscellaneous
All sales are final, unless otherwise noted. No refunds are given once ASAPRINT (SG) begins working on your order, which means ASAPRINT (SG) has received your necessary materials (i.e., digital files and payment) and started work on your job (i.e., your job is in production).
Within 30 days of purchase, a partial or full refund may be extended to the customer if no work has been completed by ASAPRINT (SG). Please note that such refund would be reduced to cover any fees charged for proofs, processing or other services associated with that order.
All materials we create in producing your printed product are the property of ASAPRINT (SG). Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.
Limitation of Liability
In no event shall ASAPRINT (SG) or its licensors, suppliers, or vendors, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not ASAPRINT (SG) has been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from ASAPRINT (SG) or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall ASAPRINT (SG) be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of this site or its content.
Indemnification
You agree that you shall indemnify and defend ASAPRINT (SG) and all parties from whom ASAPRINT (SG) has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.
Termination of Usage
User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.
Entire Agreement
These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.
Law
These terms and conditions and all other express terms of the contract with customers shall be governed in accordance with law. Courts shall have jurisdiction in relation to any matters arising in connection with any contract between the ASAPRINT (SG) and the customer into which these terms are incorporated.